How to use Service Blue

Service Blue is an AI phone receptionist and back-office helper built for home- and field-service businesses like plumbing, HVAC, electrical, roofing, and cleaning. Blue answers your calls as your business, takes down the caller's name, number, and what they need, and sends it straight to you. On the Full Office plan it also runs the back office: invoices, money tracking, documents, your crew, and jobs. It's made and run by Business Guy LLC.

Yes. Call the free live demo at (912) 888-7773, or go to the Service Blue homepage, enter your business name and cell number, and call the number it gives you from that same phone. Blue answers as your business, so you hear exactly how it sounds. It's free, and we never call you.

The live demo is free to try. Paid service starts when you activate a plan — there's no long-term contract, and you can cancel anytime or pause for $5 a month. To set up, add your business name, hours, services, and prices, pick your plan on the pricing page, and you're answering calls in a few minutes.

A few minutes. You add your business name, your hours, the services you offer, and your prices. That's what Blue uses to answer as your business, so the more you give it, the better it sounds. Then it starts answering.

No. Service Blue works with a phone number, not a new handset. Blue answers the calls and sends you each lead in the app and by email, so you don't need anything new in your hand to catch the work.

Your choice. You can get a new local number in your area code, or keep the number your customers already know and forward it to Blue. Either way, the line is yours.

You set up call forwarding on your existing line so calls ring through to Blue. Service Blue shows you the exact forwarding code for your carrier during setup, and there's a "Test my forwarding" check in your settings so you can confirm it's working before you rely on it.

Two cases. If you keep your own existing number, that number stays yours. If we set you up with a new number, it's a dedicated line for your business, not shared with anyone else, provided for use with the service (the details are in our Terms).

Blue answers as your business, lets the caller know it's an automated assistant and that the call may be recorded, then gets their name, number, and what they need. It can set the appointment and send a calendar link, and it sends you the lead the moment the call ends, so a job that came in while your hands were full is waiting for you, not lost.

Like your business. Blue answers with your name and what you do, your brand to your customers, not a generic "you've reached a call center" script.

Yes, day, night, and weekends. The calls you miss most are the ones that come in while you're on the tools or off the clock, and those are exactly the ones Blue is there for.

Yes. Blue can set the appointment during the call and send a calendar link, so the job is on the books before you've wiped your hands.

Two ways, the moment the call ends: in the app and by email. Each lead has the caller's name, number, and the job, in one place you can act on.

Yes. Blue discloses up front that it's an automated assistant and that the call may be recorded. Being honest with callers is built in.

Full Office is everything in Receptionist, plus the tools to run the rest of the business:

• Invoices and who owes you
• Expenses, profit, and money tracking
• Business documents (license, bond, and insurance)
• Your crew roster, with jobs and dispatch
• A tech app with per-tech job links

On Full Office, one call can move from answered to scheduled to invoiced — those later steps are yours to turn on and do, not something that happens to every call automatically.

No. Service Blue helps you send invoices and keep track of who's paid and who still owes you, but it doesn't collect or process the payment itself. Your customers pay you directly, the same way they do now. It never runs payroll and never does your taxes.

Yes, on Full Office. There's a tech app plus per-tech job links, so the people doing the work can see their jobs without you relaying everything by phone.

C.A.R.L. is for coordinating many contractors across projects from one place. You pay for it, and your subcontractors join free. It's a separate plan from the office plans, built for operators who run work across a lot of subs.

No. C.A.R.L. doesn't call your subs or manage them for you. It's the dashboard where you assign your subs to jobs and keep track of their rates, who's available, and what each one is good at. You decide who goes where, and you confirm every assignment, so you stay the boss.

Three plans, real prices, no "call for a quote":

• Receptionist — $50/week ($200/month): Blue answers, takes down the caller's details, and sends them to you.
• Full Office — $125/week ($500/month): everything in Receptionist, plus the back office and dispatch tools.
• C.A.R.L. — $250/week ($1,000/month): coordinate many contractors from one place.

You can pay weekly, monthly, or yearly, and paying for the year up front is discounted (Receptionist $180/month, Full Office $450/month, C.A.R.L. $900/month, billed annually). Every plan also includes a generous block of talk minutes each month — the pricing page has the specifics.

No contracts. Cancel anytime.

Yes. Pause anytime for $5/month. Blue stops answering, so there's no per-call cost, you keep your number and everything in your account, and you switch back on whenever you're ready, with no time limit.

Email help@serviceblue.app. Cancelling takes effect at the end of the period you've already paid for, and that period isn't refunded, so you keep access until it ends.

Service Blue doesn't automatically connect to outside tools like QuickBooks or a CRM today. If a connection matters for your setup, email help@serviceblue.app and we'll tell you honestly what's possible — we won't assume it works.

Yes, and callers are told up front. Blue discloses that the call may be recorded at the start of the call. You can read the details in our Terms.

Blue tells every caller up front that the call may be recorded, and that disclosure is how recording consent is usually handled. Recording rules do vary by state — some ask that everyone on the call agree — so follow the rules where you work; the upfront disclosure is built in to help. If you're not sure about your state, check a local source before you rely on it.

No. Your data is yours. SMS opt-in information is never sold or shared with third parties for promotional purposes, and you can read exactly what we collect and why in our Privacy Policy.

For any text program, reply STOP to opt out and HELP for help at any time. Message and data rates may apply.

Always. It's your phone and your business. You can take calls yourself, pause Blue, or keep your number, you're never locked out of your own line.

Your business and customer data is yours. You can export it on request, and when you cancel you can ask us to delete it, aside from records we have to keep by law. It's spelled out in our Terms and Privacy Policy.

You see every lead Blue captures, so nothing happens behind your back. For a call that needs real negotiation or a delicate judgment call, you can ring the customer back yourself. If something's off, tell us at help@serviceblue.app and we'll help you tune it.

Email help@serviceblue.app or call (912) 912-7484. That reaches Service Blue support, which is a different line from the (912) 888-7773 demo.